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VIVEK AGARWAL's avatar

Solid analysis on the gap between procuring AI tools and driving actual operational ROI.

A critical risk when addressing enterprise AI bloat:

- The Pendulum Risk: Swinging too far toward central IT control doesn't eliminate bloat; it just drives it underground into Shadow AI.

- The Delivery Bottleneck: Heavy gatekeeping forces frustrated teams to rely on unsanctioned personal tools to maintain execution speed.

The Pragmatic Fix: Move from heavy front-end gatekeeping to active engagement-based pruning. Automatically offboard any pilot that fails to hit defined usage benchmarks within 60 days.

How is Zebra currently structuring the balance between pilot speed and firm offboarding criteria?